Frequently Asked Questions (FAQ)










Why are the APS journals moving to a new platform?

Last year, APS conducted a thorough search for a platform host that offered the best fit for our content needs. In the end, Atypon's Literatum offered the best features for our journal content.

back to top 


What are the features and benefits of the new platform?

  • Simpler and more efficient management of all APS holdings for librarians
  • A special section for librarians with links to important information and resources, including access to real-time COUNTER compliant usage reports
  • Enhanced cross-platform search with filters for increased discoverability
  • More accessible linking to full-text content, with the option of a PDFPlus view (enlarged images and linked references); MathJax functionality for cleaner looking equations
  • Altmetric Attention Scores for each article that offer librarians and interested users a glimpse at where and how often articles are being discussed across various news and social media sites
  • Immediate access to accepted papers via Articles in PresS, the APS "early view" service for all 10 original research journals
  • Personalized profile area for saving favorite articles and searches as well as managing email alerts
  • and much more!

back to top


When did the migration happen?

APS journals content went live on the new platform on December 7, 2017.

back to top


How will this platform change affect my institution's access to the APS journal content?

APS's goal is to make the migration as seamless as possible with no interruption to access to APS journal content. Most customer information (IP ranges, etc.) have been transferred to Atypon from HighWire.

back to top


Have the URLs for the APS journals changed?

Yes, the main URLs will change but we have set up permanent redirects to ensure seamless access to APS journal content.

Visit to navigate to each of the APS journals. Individual journal URLs are listed below.

AJP-Cell Physiology
AJP-Endocrinology and Metabolism
AJP-Gastrointestinal and Liver Physiology
AJP-Heart and Circulatory Physiology
AJP-Lung Cellular and Molecular Physiology
AJP-Regulatory, Integrative and Comparative Physiology
AJP-Renal Physiology
Advances in Physiology Education
Journal of Applied Physiology
Journal of Neurophysiology
Physiological Genomics
Physiological Reviews

back to top


Is IP-based trial access still available?

Yes. Please visit if you are interested in signing up for a free 2-month trial subscription to the online APS journals.

back to top


What are the colorful donuts with numbers on article pages?

These are Altmetric attention scores. They indicate how many times and where an article has been discussed in various news and social media outlets. When you click to see more details, you are brought to the Altmetric database so that you can see links to where that article is cited in the news, blogs, Twitter, and other specific sites.

back to top


What is the difference between PDF and PDF Plus?

PDF is what you're used to downloading, simply the print version of the article. PDF Plus is a more interactive version; you can click on images to enlarge them or link out to any paper in the references you want to access. The PDF Plus is also a smaller file size, so it’s a faster download. There is no extra cost for the PDF Plus version.

back to top


How do I activate my institution's online access?

You will receive a confirmation email that contains your account information. Within this email, there is a link that will take you to the activation process. Administrators will create their own APS accounts as part of this process and are responsible for maintaining current information on their institutional accounts (Shibboleth and Open Athens). If assistance is needed, please contact APS Customer Service at or +1 (301) 634-7180.

back to top


I can't use IP-based access. Will APS offer institutional username and password access?

If you are not able to use IP access, please contact APS Customer Service at or +1 (301) 634-7180, and we will assist you with an alternative.

back to top


I am a new institutional subscriber, how do I activate my online access?

After completing the subscription process, you will be sent a confirmation that includes information on how to activate your access.

back to top


I am a returning or current subscriber, how do I access my subscription?

Your subscription details will transfer over to the new website. You should not have any problems accessing the content for which you subscribe. If you are having issues with access, please contact APS Customer Service at or +1 (301) 634-7180.

back to top


What is my customer account number?

Your account number is available in the View Subscriptions area of the admin interface. This can also be found on the institution admin Usage Reports profile page, under SUSHI Details, Your customerReference ID is:.

back to top


How do I create an administrator username and password?

If you have an institutional subscription to the APS journals, the username and password information will be emailed to current institutional administrators. If your institution's administrator did not receive an email, please contact APS Customer Service at or +1 (301) 634-7180.

back to top


I have forgotten my administrator username and password, how do I recover them?

On the login screen, follow the links to reset your password (below the login boxes).

back to top


Can I change my administrator username and password?

Yes. Simply follow the links to reset your password (below the login boxes). You can change your email address (which is also your username) in the profile area.

back to top


Can I add an additional administrator to my institutional account?

Adding an administrator will give them full administration to the institution's account. Click on Manage Administrators to add or delete administrators.

back to top


How do I change/update the account administrator?

Within the Institutional Administration interface, you can edit your account administrator.

back to top


Why should I register as an administrator?

The administrator role allows you to manage all settings of your institution (such as IP address, EZproxy, OpenURL, and Shibboleth) as well as access your usage reports.

back to top


How do I update my contact details and why is this important?

To update your contact details, please follow the instructions at This step is important to ensure seamless access to the online account management system for institutional account administrators. Please be sure to confirm or update all of your details so that APS can provide simpler and more efficient journal content account management.


Does APS have a guide for managing my account?

The admin interface is fairly straightforward. If you need assistance, please contact APS Customer Service at or +1 (301) 634-7180 and we will send you documentation.

back to top


How do I verify or update my email address and other account information?

You can do this through your profile once you login to the site.

back to top


What authentication methods does APS support?

APS supports Shibboleth, Open Athens, IP authentication, and username/password.

back to top


How do I register my link resolver?

You can manage your link resolver settings from the Reference Linking tab in the admin interface.

back to top


What changes do I need to make to my link resolver?

None. Link resolver information has been migrated to the new platform.

back to top


Will my alerts and saved searches be migrated over to the new platform?

You will need to set up new saved searches. When you are logged in, conduct the search you would like to save and click on Save Search at the top of the results page.

back to top


Will my citations be migrated over to the new platform?

You will need to set up new citation alerts. When you are logged in, go to the article page for which you want to receive alters. Go to Tools then Track Citations. The article should then show up in your list of citation alerts in your profile area.

back to top


Will my author and keyword alerts be migrated over to the new platform?

You will receive an email from Atypon encouraging you to register for an account so that you can sign up for search alerts. You can sign up for these alerts by conducting a search for that particular author or keyword and saving the search on the search results page.

back to top


When will usage reports for the new platform be available?

Usage reports will be available immediately. Institutional administrators will receive an invitation to join the RedLink Network so that they can access your historical usage data.

back to top


How do I run usage reports?

Usage reports starting with December 2017 will be available in the Institutional Administration area. Institutional administrators will receive an invitation to join the RedLink Network so that you can access your historical usage data.

back to top


Are APS journals COUNTER compliant?

Yes, the APS journals are COUNTER compliant.

back to top


What usage reports will the new platform offer?

All COUNTER-compliant usage reports will be available, as well as access (successful and denied) reports.

back to top


What formats will I be able to download usage reports in?

Reports can be generated as XML, HTML, or tab-delimited text files.

back to top


How do I set up SUSHI

If you wish to harvest your usage via SUSHI, log into your institutional account at and access the usage reports section. You will find your requestor and your customer reference identifications at the top of the page.

back to top


Which browsers is the new APS journal platform compatible with?

Our site will work best with the following:

  • IE11 and later
  • Chrome (latest version)
  • Firefox (latest version)
  • Safari (latest version)

Our design is responsive, so it will adjust to the screen size of whichever device you are using.

back to top


I am receiving an error message, what should I do?

The error message will contain instructions, with an option to contact us if you need assistance.

back to top


How can I learn more about Atypon?

Please visit Atypon's website at to learn about the company and their vision.

back to top


My question has not been answered, who should I contact?

Please contact APS Customer Service at or +1 (301) 634-7180.

back to top