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Supervising Staff/Employees



Learning how to manage people is one of the most important skills you will ever learn. Your skills in this area will impact your life at work and at home.

The APS and the Association of Chairs of Departments of Physiology recommend that trainees understand the importance of and work to develop the following supervisory skills:

a. Awareness of basic human resources procedures/laws
b. Recognition of the need to compensate employees fairly - financially and by acknowledgement of their scientific contributions
c. Listening skills
d. Advocacy skills
e. Ability to explain goals, objectives, guidelines
f. Sensitivity to different perspectives and cultures
g. Knowledge of how to cope with and manage complicated personalities
h. Ability to motivate staff
i. Knowledge of how to conduct an interview
j. Knowledge of how to run effective team meetings (see Team Skills)
k. Knowledge of how to develop fair performance evaluations, including ongoing feedback
l. Knowledge of conflict resolution
m. Ability to write accurate and professional recommendation letters
(from the APS/ACDP List of Professional Skills for Physiologists and Trainees)

Here are a variety of web sites with information that you might find useful.*

Index:
Human Resources Procedures/Laws
Compensation
Interviewing
People Skills
Performance Evaluations
Recommendation Letters
 

Human Resources Procedures/Laws

Be sure to check your own HR Office for their specific procedures and state laws. Here are some general sites that have good overviews of the issues.

Human Resource Management
In: Special Libraries Management Handbook: The Basics
Kelly Blessinger, University of South Carolina

Human Resources
work911.com

Human Resources Policy and Procedure Directory
Susan M. Heathfield, About.com

Management (Chapter 4)
In: Career Advice for Life Scientists
American Society for Cell Biology

Back to Index


Compensation

Human Resources: Compensation
Human Resources: Benefits
work911.com

Increasing Employee Retention Through Employee Engagement
Josh Greenberg, Ezinearticles.com

Pathways and Progress: Best Practices to Ensure Fair Compensation
Chicago Area Partnerships
May 2003

Salary, Benefits, Variable Pay: Bonuses, Profit Sharing
About.com

See also Professional Behavior and Salary Expectations

Back to Index
 

People Skills

7 Keys to Listening
Mort Orman, M.D.

The Academic Scientists' Toolkit
James Austin, ScienceCareers.org

Conflict Resolution
Roger T. Johnson and David W. Johnson, Cooperative Learning Center, University of Minnesota

How to Create a Positive Work Atmosphere
Garrett Coan, Ezinearticles.com

How to Manage a Lab and Staff
Tools & Tips, ScienceCareers.org

Improve Your Communication Skills
Inc.com

Multicultural Toolkit (Toolkit for Cross-Cultural Collaboration)
Candia Elliott, R. Jerry Adams, and Suganya Sockalingam, Awesome Library.org

Tips for Inexperienced Managers. How to Supervise Experienced Staff
In: Special Libraries Management Handbook: The Basics
Jennifer Honeycutt (Hughes), University of South Carolina

Work Conflict, Work Violence And Difficult People & Customers Help Center
Robert Bacal, work911.com

Back to Index
 

Interviewing

The Academic Scientists' Toolkit
James Austin, ScienceCareers.org

How Hiring Works
Lee Ann Obringer, HowStuffWorks

How to Manage a Lab and Staff
Tools & Tips, ScienceCareers.org

Human Resources: Hiring Help
Human Resources: Interviewing
work911.com

Interviewing Potential Staff
In: Special Libraries Management Handbook: The Basics
Shae Kristine Tetterton, University of South Carolina

Staff Selection, Hiring and Interviewing
In: Special Libraries Management Handbook: The Basics
Chris Witkin, University of South Carolina

Teams and Team Work Job Interview Questions
Susan M. Heathfield, About.com

See also Communication Skills: Interviewing

Back to Index
 

Performance Evaluation

Be sure to check with your Human Resources Office for materials and/or standards that you should use in evaluating your staff.

The Academic Scientists' Toolkit
James Austin, ScienceCareers.org

Evaluating Staff Employees
Human Resource Services Resource Manual, Appalachian State University

How to Manage a Lab and Staff
Tools & Tips, ScienceCareers.org

Motivating and Evaluating Staff
In: Special Libraries Management Handbook: The Basics
Kathy Arnold, University of South Carolina

Back to Index
 

Recommendation Letters

An Introduction to Writing Reference Letters
National Association of Colleges and Employers

Guidelines for Writing Letters of Recommendation
Linda Kaiser, University of Missouri - Columbia

Recommendation Letters: Tips, Tricks, and Advice
Melvin Luthy and Alice Feathers, WriteExpress.com

Writing a Letter of Recommendation
Michael Ernst, MIT

Writing Letters of Recommendation
Alison Doyle, About.com

Back to Index


*APS does not endorse or assume responsibility for the information posted on these web sites.


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